delivery / payment / return
ㅤand Delivery
Information about the delivery of our products:
  1. Delivery Regions: We offer the option to deliver to various regions and countries. Available delivery destinations will be displayed during the order placement process. Please note that there are certain places to which we cannot deliver due to legal or logistical restrictions. If you are unsure about delivery availability in your region, please contact our customer support for assistance.
  2. Methods and Delivery Times: We aim to process and dispatch orders promptly. Estimated delivery times and available delivery methods will be provided during the order placement process. Please note that these are approximate times, and actual delivery may vary depending on factors beyond our control, such as customs inspection or unforeseen delays.
  3. Delivery Cost: The delivery cost will be calculated based on the destination, weight, and package dimensions. Applicable delivery costs will be displayed during the order placement process before confirming your order.
  4. Order Tracking: After we ship your order, we will provide you with a tracking number if possible, so you can monitor the delivery status on the carrier's website.
  5. Delivery Address: Please ensure that the delivery address you provide during the order placement process is accurate and complete. We are not responsible for delays or additional expenses resulting from incomplete or incorrect addresses. If you need to make changes to the delivery address after placing the order, please contact our customer support as soon as possible.
  6. Undelivered Orders: In the rare event that your shipment is not delivered within the expected timeframe or is lost during delivery, please contact our customer support. We will work with the carrier company to investigate the issue and resolve it as soon as possible.
If you have any question/comment/suggestion please fill up the form, and our manager will contact you shortly.
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